Reclaim

Document guest incidents without rebuilding the whole story from scratch.

Reclaim helps short-term rental operators document incidents, organize the evidence trail, and draft cleaner guest communication when something goes wrong.

Incident reports Guest communication Claim-ready documentation

Incident summary draft

Property details Saved Issue timeline Organized Guest response draft Ready to send Claim notes Saved

Why teams ask for Reclaim

When something goes wrong, it is easier to work from a clear draft and evidence trail than to rebuild the whole incident story later.

Workflow

A cleaner path through a messy incident.

Capture what happened

Start with the property, the issue, the timeline, and the supporting details you already have.

Organize the record

Reclaim helps structure the event so the facts, next steps, and evidence stay readable.

Draft the communication

Generate cleaner guest communication or reporting drafts without starting from a blank page.

Best for
  • Short-term rental teams that handle guest incidents across multiple listings
  • Operators who need more consistent documentation during disputes or claims
  • Teams that want a clearer record of what happened, when, and what was sent next
Beta access

Get early access with hands-on support.

We are onboarding carefully so each team gets hands-on support while the product is still early. If guest incidents are the bottleneck, request access and tell us which cases you handle most often.